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help stability problem

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help stability problem

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Gepostet: 04.07.2015 - 14:58  ·  #1
Hi all.....from yesterday i have a problem, i got disconnected from alobby server without a reason, and if i am in game i have a crash.... i tried restart pc and router, but still have disconnections sometimes every 30-40 minutes, sometimes after hours....

Who can help me???

Thanks!
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Re: help stability problem

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Gepostet: 04.07.2015 - 17:33  ·  #2
Show us your alobby-Logfiles. You find them on the pi-Symbol, log.txt and log1.txt.

Edit: Moved topic to the right forum ..
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Re: help stability problem

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Gepostet: 04.07.2015 - 18:41  ·  #3
ok thanks these are requested files......
Der an diesem Beitrag angefügte Anhang ist entweder nur im eingeloggten Zustand sichtbar oder die Berechtigung Deiner Benutzergruppe ist nicht ausreichend.
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Re: help stability problem

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Gepostet: 04.07.2015 - 21:07  ·  #4
Code

1436009301208 PING :irc.siedler3.net
1436009301208 >>>PONG :irc.siedler3.net
1436009601208 >>>PING 1436009601
1436009622511 *** Disconnected.

The second ping after the pong here does not make sense for me atm... But no idea why this is happening...
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Re: help stability problem

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Gepostet: 04.07.2015 - 22:53  ·  #5
Maybe network- and/or connectionproblem with your isp. When you disconnect try to call siedler3.net in your webbrowser. if it doesn't open in this moment, than check possible changes on your internet-hardware and ask your isp.
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Re: help stability problem

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Gepostet: 04.07.2015 - 22:57  ·  #6
it is the same problem like seen in other logs, timeout after 5 minutes (300000 ms) after the last pong from the server.
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Re: help stability problem

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Gepostet: 04.07.2015 - 23:52  ·  #7
Latinohead suggested me to post here new files after new disconnection.....
Der an diesem Beitrag angefügte Anhang ist entweder nur im eingeloggten Zustand sichtbar oder die Berechtigung Deiner Benutzergruppe ist nicht ausreichend.
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Re: help stability problem

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Gepostet: 05.07.2015 - 18:04  ·  #8
Just for documentation:
The Server-Logs show that simocane got a new IP every time he disconnects. I adviced him again to call his ISP for that problem.
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Re: help stability problem

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Gepostet: 05.07.2015 - 18:14  ·  #9
Quote by Zwirni

Just for documentation:
The Server-Logs show that simocane got a new IP every time he disconnects.

Ok, then the problem is clearly a reconnect of the Internet connection. Either the router or the ISP is responsible for this.
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Re: help stability problem

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Gepostet: 06.07.2015 - 15:19  ·  #10
thanks all guys.... i've seen now i have new ip without restart router or pc, so now i am trying other router. It will be hard fix the problem with my isp /telecom italia) they always solve problems with "here it's all ok so it is client problem"......
but thanks again.....
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Re: help stability problem

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Gepostet: 06.07.2015 - 16:44  ·  #11
premendo i pollici :D
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